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A Third Eye on Technology

EDIT:  My idea has been marked as a duplicate of another that was posted back in March of 2008.  So visit this link to go vote for its posted solution.

Every now and then I drop by the Ubuntu Brainstorm website to post an idea that I think would help improve the user experience of Ubuntu Linux. Sometimes these ideas are geared more towards a specific application rather than the operating system and in this case the suggestion I made recently has to do with Firefox.

One of the things that’s bothered me about using Firefox in Linux is the fact that when you click on a link for a file, an Open With dialog box appears, but if you want to open the file with something other than the default application shown, you are forced to browse the Linux root file system. This strikes me as an unfriendly way to have the user select an alternate application. If anything it wreaks of Linux elitism, the kind that acts like nothing is wrong with the way things are currently being done. If this were Windows or Mac OS and you wanted to find a different application to open a file, you wouldn’t expect to have to wade through sub-directories of a file structure most sane users wouldn’t want to be familiar with.

Let me show you what I’m talking about.  This is what appears when you hit Browse (for applications) button in Firefox on a Windows PC:

You’re presented with a simple list of applications to scroll through and pick the one you want.  It works the same way with Internet Explorer, and I would suspect all browsers do this in Mac OS X as well.

Now, here’s what you get in Linux when you click on the “Other…” button (which is equivalent to Browse in this context):

Do I even have to ask you which of the two above examples looks more user-friendly?

Anyway, if you’re a member of Ubuntu Brainstorm, I encourage you to vote for my idea by clicking here. And if you’re not a member, sign up! It’s free and only takes a minute and you could post an idea that will forever change Ubuntu Linux for the better.

Now, I’m not the first person to submit a suggestion about this quirk. In fact someone submitted a bug report about 4 years ago suggesting the exact same thing.  You might ask yourself, “If they submitted a bug report that long ago, why hasn’t it been fixed by now?”  Because in the eyes of developers (who are obviously a strange, bizarre species of emotionally sensitive anti-social hermits), this isn’t a bug.  It’s a “feature request”, and is considered something of a lower priority as a result.

It’s damn frustrating, I know.  Just look at the responses I got when I tried to point out that Amarok was installing missing a certain mp3 decoder package in GNOME systems, and was told that in order to get it to work correctly out of the box, a “feature request” would have to be submitted and approved before the app would install with all the necessary packages.  So for things like this it seems the only thing that gets developers off their pias/lazy asses are statistics (votes, in this case) showing them that people (normal earth-dwelling humans) actually want a feature to be added to an app.  I would suspect they need this kind of persuading because they have a very difficult time understanding what non-technical people expect from their computers.  But seriously, what idiot out there thought it was smarter to force users to browse the root file system instead of present a simple list of installed applications to pick from?  So please go vote this idea up, because it seems that sometimes a “feature” is actually something that should have been there in the first place, but wasn’t implimented for very stupid reasons.

This entry was posted on Sunday, February 8th, 2009 at 2:56 pm and is filed under HOWTO: Ubuntu, Rant, Ubuntu. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.